FAQs

When can I check in? When must I check out?
Check in is at 15 o´clock, Check out is at 11 o´clock.
Where can I park?
Guests can enjoy free parking directly in front of the hotel.
Can I bring my pet?

You can bring your dog, we charge a flat rate of EUR 20,00 per stay for extra cleaning.

Please note that dogs are not allowed in our restaurant.

What form of payment does the hotel accept?

Hotel Savannah accepts several methods of payment. If you plan to use cash, we accept both Czech Crowns and Euros. We also accept MasterCard, Visa, American Express and Diner's cards.  

What are the reception desk hours?

Our reception desk is open 24 hours per day.  

What languages are spoken at the hotel?

At the Hotel Savannah, we speak Czech, Slovak, German and English.  

How do I get to Hotel Savannah?

Hotel Savannah is located near the Czech/Austrian border crossing at Hate/Kleinhaugsdorf. From the Czech Republic, you must pass through the historic town of Znojmo, which is approximately 8 km from the hotel. You will then pass through Chvalovice and the Chvalovice-Hate wine villages. The hotel is located on the right side behind the Freeport Outlet Mall. 

Guests traveling from Vienna, Austria must pass the border and turn left at the first turn-off on the Czech side, just before the Freeport Outlet Mall.  

What are the payment terms for children?

Children under 12 stay for free in their parents‘ room. Children aged 12 years old and over are classified as full-paying adults.

Call us at +420 515 284 084 or Email us at Reception@hotel-savannah.com

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